Example of a Speech Outline
Organizing your presentation in a logical and coherent way not only helps audiences understand and track their ideas, but also helps them keep track and save their points. Here is an example of a speech to understand how all elements of a template work together. Note that some keywords use only keywords or phrases. Ideally, a speech should be written in such a way that the speaker can speak naturally and talkatively from the most important points and does not have to read the speech!
How to be a great listener
I. Hook (with a quote):
Ancient Greek philosopher Epictetus said: “Nature has given man one language, but two ears, so that we hear from others twice as much as we speak.” If everyone applied this formula, it would be amazing how much better our work and our private life would be.
II. Reason to listen:
Good listeners not only hear what is said – meaning that they can receive information and respond appropriately – but they also master a powerful ability because they are capable of fulfilling two basic human needs: hearing and being understood , When you make other people feel they have been heard and understood, doors are opened, differences are bridged, conflicts broken down and loyalty and trust created. Being a good listener improves your job performance, productivity, and especially your ability to interact with other people. There is no doubt that it will help you in your professional as well as in your personal life.
Today, I’d like to introduce you to the concept of “Active Listening” and how three simple steps, which I call the acronym “ear” – E.A.R. – can help you to improve your listening skills.
II. Definition …
A. What good listening is not …
B. What Active Listening Is … Definition …
III. E: Turn on the speaker
A. Define: Show the speaker that you are attentive.
B. Examples of how to do it: looking him in the eye, occasionally nodding, showing appropriate facial expressions, like a smile for good news or concerns for disturbing news, voice signals like, “mm-hmm”, “yes” “Really?” , “I understand,” etc. An important tip: Remember that total silence does not mean listening.
IV. A: Actually hear what is being said
A. Define: Take care and process the information.
B. How to do it:
– Focus on what the speaker says.
– Think about what the speaker means.
– Try to look at it from the point of view of the speaker.
– Identify the main points of the speaker.
– Recognize what emotions could be behind the words.
– Pay attention to non-verbal hints.
– Take notes to grasp the essentials.
– Repeat important ideas to stay on the right track.
V. R: Respond appropriately
A. Define: Instead of saying “yes, but …”, let the other party know that you have heard and understood it.
B. This step effectively exerts the power of listening. Three forms:
1. Paraphrase – Repeat the message content
* So, what you are saying is …
* If I understand you correctly…
2. Trial – ask questions for more information and understanding
* Why are you saying that?
* How do you think this will work?
3. Reflect – Let the speaker know that you understand how he feels
* You have to be so proud.
* How frustrating that must have been for you.
You can see the importance and value of a good listener because there is not much else that makes one of us more important, confirmed, or caring than being heard. It’s easy to work actively on the three steps I’ve shared with you: engage, listen and respond.
II. Open the room for questions …
Before I close now, there are still questions
Finally, I would just like to refer to the words of Peter Drucker, one of the most respected administrative authorities in the country. He once said, “Too many leaders think they can do wonderful things with people because they have the ability to speak well, but what they do not realize is that it means being wonderful with people, being able to listen well.”
As you start practicing these steps today, you will become a better listener and people will think you are wonderful!
Barbara Busey, president of the practice company Presentation Dynamics, has been a professional speaker, trainer and author since 1990. She trains and talks about the “dynamics” of how people “present themselves”, and is the author of the book “Stand” “Out When You Stand Up,” and is the creator of The Compelling Speaker, a unique presentation skills training program that provides advanced audio CD instructions combined with a hands-on, highly participative workshop. It now offers the Compelling Speaker Certification, a turnkey system of training content and techniques, business strategies and marketing guidelines that enables communicators to earn a living by training other business people to become more persuasive speakers. Go to Compelling Speaker Certification [http://www.compellingspeakercertification.com] to watch their video, listen to their audio, and learn when the next certification training will take place.